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Personal Cyber Insurance

It’s no secret that cybercrime is on the increase. The threat of attack is rising with the latest figures revealing the substantial growth of this type of criminal activity. As we all become more computer savvy our reliance on e-commerce and technology grows. Technology is becoming more readily available and our dependence on smart phones, computers, tablets and Wi-Fi networks is paving a digital way of life for modern living. It’s also opening the door ever wider for criminals and hackers intent on breaching the security of our devices for their own financial gain.

What cover is provided?

  • Cyber bullying or defamation up to £2,500 per claim
    Example claim – a pupil at your child’s school takes and shares embarrassing images of your child on the internet. Cover will respond by a) requesting the removal of such content involving lawyers if necessary, and b) reimbursing the first 10 hours of therapy given to your child by a specialist in you determine that they need it.
  • Recovery of data up to £2,500 per claim
    Example claim – you receive a virus or ransomware that prevents access to the data on your computer. Cover will respond by a) specialists attempting to restore your computer to a functioning state where removal of the virus is possible, and b) restoring the latest back up you have if available / or recover as much of your data as possible which you can then load onto a computer of your choice.
  • Online sales fraud up to £2,500 per claim
    Example claim – you sell an item and ship it reasonably believing that you will receive electronic payment which never reaches your bank account. Cover will respond by a) if you are unsuccessful in recovering the item from the buyer of platform then the insurer will reimburse the agreed purchase price, subject to b) you providing proof of the agreed sales price and evidence that the item was successfully shipped.
  • Online shopping fraud up to £2,500 per claim
    Example claim – an item you bought online fails to arrive within 14 days after the delivery date and the seller refuses to reimburse you because they are a ‘scammer’. Cover will respond by a) reimbursing the cost of the item, subject to b) if the item arrives at a later date, or the seller/bank subsequently reimburses you, then you must reimburse the insurer.
  • Online theft of personal funds up to £10,000 per claim
    Example claim – you are tricked by a phishing scam and the scammers use you bank details to steal your money through online banking, then the insurer will reimburse you if your bank will not. If someone uses your card details online, the insurer will reimburse you if your bank will not.

*Please see the links below for full details including excesses and restrictions:

If you have any queries relating to our Personal Cyber Insurance please contact us and we will get back to you as soon as possible. You may also find useful information on the Personal Cyber Insurance FAQs page.

Quote Monkey Limited is an appointed representative of South Essex Insurance Brokers Ltd who are authorised and regulated by the Financial Conduct Authority (Firm Reference no. 479477).
You can check these details on the FCA's Register by visiting the FCA's website, or by contacting the FCA on 0800 111 67.

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